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Abstract


ANALYSIS OF BUSINESS PERFORMANCE OF SOFTWARE SECTOR COMPANIES WITH FUZZY DATA ENVELOPMENT ANALYSIS METHOD
In recent years, innovation is one of the most important competitive tools used by businesses to achieve sustainable growth. Thanks to innovation, companies can significantly increase their production, finance and marketing performance. In this study, fuzzy data envelopment analysis method was used to determine the performance efficiency of twenty companies operating in software sector in İzmir. For the fuzzy efficiency analysis, university cooperation level, product innovation and process innovation rating scores were taken as input variables. Software development performance, market performance and financial performance scores were taken as output variables. Data on input and output variables were obtained through a questionnaire applied to enterprises. The results obtained with fuzzy data envelopment analysis and classical data envelopment analysis models were examined comparatively. In this study, it is aimed to list the twenty companies operating in the software sector in İzmir province by classical data envelopment analysis and fuzzy data envelopment analysis method.

Keywords
Fuzzy Data Envelopment Analysis, Innovation, Business Performance, Software Industry


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